was key to success.
… Regaining trust was his key to success: Overcoming resistance on all sides and preparing the IT-organization for the start of the new CIO.
Together we defined a mid-term strategy, he rebuilt the communication between CEO and the IT, and set up a roadmap for each C-Level. Personally, for me (as Head of BI and Processes), he was an open-minded sparring partner.
He acted goal-oriented, on an equal footing, and with respect that enabled us to achieve common goals as a team. I’m grateful he accompanied us on that journey. I would definitely recommend him for comparable assignments.
A focused, strategic forward-thinking advisor!
So I learned Jens (in his assignment as crisis manager) in my role as EVP of SSI IT-Solutions to know.
He –very fast– identified the core issues in our organization, made the board and middle management aware and defined cross-company initiatives to work on needed changes. In discussions about organizational restructuring, process improvements, product strategy or even own management behavior and leadership he was very clear in his communication. If needed, he defended his position, precise illustrating the root cause and chained effects to the organization.
I appreciate his collaborative and sensitive way of work, bringing all parties throughout the organization together without losing focus. He was a valuable advisor on our mission to restore our operational effectiveness.
… was part of a challenging Telco strategy project in Asia where he took over responsibility for the Core IT Strategy of the fixed line and mobile incumbents (46 mio subscribers), called TCI and MCI.
The aim was to create a comprehensive path for both totally separated IT units to be converged and to put them later in a position to offer real FMC (Fixed Mobile Convergence). Strong Business IT Alignment modeling, Innovation Guidance or Governance were additional aspects of his tasks.
Even in contradiction to the already approved Business strategy of both business units, he developed a new convergent, short and long-term IT Strategy with deep implications for the Business.
While having good relations with C- and Top Level Management he was ab to inspire and protect his ideas. He acted with high professionalism. From my point of view -as a principal contractor- he was an excellent choice for this project.